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An Excerpt from the post:
Once I was seated, it was a good 20 minutes until a flight attendant spoke to me – or anyone else in business class. They seemed to be preparing the galley, and when a businessman asked the purser why we were late boarding, she just brushed him off and said “We will make it up in the air, sir.” The man didn’t seem happy with that answer, but let it slide.They need to take some hints from the designers at Etihad:
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